TEN80r Terms & Conditions

1. Definitions and Interpretation

1.1 In these conditions 'we' means TEN80 Rentals Ltd and 'you' means the person, firm or company to whom this hire agreement is addressed.

1.2 'the hire' means the hire of a Property.

1.3 The construction, validity and performance of this hire agreement shall be governed by English Law.

2. Confirmation of reservation

2.1 The Confirmation of Reservation form (emailed to you on receipt of your booking request) must be completed by you and a 25% deposit must to be paid. No reservation will be treated as confirmed until this form and the preliminary deposit has been received by us. Your reservation will be confirmed upon our receipt of this form and the preliminary deposit.

2.2 The balance of the hire charge is payable by you in full eight weeks before the commencement of the hire. It is your responsibility to ensure that the payment is made and received by us. If the payment is not received by us within eight weeks before the commencement of the hire, your reservation will be cancelled and your deposit forfeited.

2.3 If your reservation is made less than eight weeks before the commencement of the hire, the hire charge is payable must be paid in full in order to confirm the reservation.

3. Cancellation

3.1 Cancellation by you more than eight weeks before the commencement of the hire will entail the loss of the deposit. Cancellation less than eight weeks before the commencement of the hire gives rise to the loss of the deposit and your incurring the cancellation charges as set out below:

Time before arrival	Cancellation Charge (in addition to loss of deposit)
6-8 weeks before arrival	20%
4-6 weeks before arrival	50%
2-4 weeks before arrival	75%
within 2 weeks of arrival	100% (ie full hire fee payable)

3.2 Cancellation by you is required to be in writing, including by e-mail.

4. Changes and alterations by us

4.1 In the unlikely event that a material change or full cancellation is required by us for whatever reason, we reserve the right to implement such changes. You will, of course, be informed at the earliest opportunity in the event of any changes being made.

4.2 Where we are unable to provide the Property for the hire period, or offer alternative accomodation of a comparable standard, we will return to you all monies paid for the hire. This will be the limit of our liability to you.

5. Passports, Visas and Insurance

5.1 It is your responsibility to check that you have a valid passport, the correct visas (where necessary), and other required travel documents with you on the day of your departure.

5.2 Please make sure that you are correctly insured for your holiday activity. No insurances are provided by us, other than buildings insurance for the Property.

6. Arrival, Damage Deposit and Defects in the Property

6.1 Notification of your estimated time of arrival is important as it enables us to meet you, escort you to the Property, take inventories, show you how the various facilities work at the Property and exchange keys for the damage deposit.

6.2 Unless otherwise agreed with us, you will be granted access to the Property not before 4:00pm on the day of your arrival and you will be required to vacate the Property not after 10:00am on the day of your departure.

6.3 A telephone reading of all lines into the Property will be taken from France Telecom on your arrival at the Property and again, on your departure from the Property. The cost of any calls made will be payable by you at departure.

6.4 We require the details of a valid credit card to act as a damages deposit. In the event that material damage is caused to the Property or to its contents, or we reasonably determine damage to have been caused by you, we will charge to this card the cost of repairing all damage caused. We will not otherwise make any charge to this card and will delete its details from our records after your departure.

6.5 If you fail to bring to our attention any damage you find at the Property within 24 hours of your arrival, it will be assumed that you were responsible for such damage.

7. Departure

7.1 We will meet you at the Property at a prearranged time on the day of your departure to collect the keys, to verify that no damage or other loss has taken place and to check the inventory. If you so require, you will be given a copy of the inspection certificate for your records.

7.2 You are expected to use the facilities at the Property with care and are requested to report to us any accidental damage to the Property as soon as reasonably possible after such damage occurs. We ask that on departure you leave the Property in a clean and reasonable manner.

8. General

8.1 The description of the Property provided in our marketing literature and on our website is made in good faith and is materially accurate in our opinion. That said, descriptions are subjective. You should therefore check with us in advance regarding any feature which is of particular importance to your prospective enjoyment of the Property.